About Us

Being a hosting customer can be a hard thing - you frequently need to deal with network downtimes and an outrageous and slow client care service. To top it off, you need to sign at least in 2 graphical user interfaces to administer your domain names, billing transactions and your web site itself. When we established STARTEWEB, we aimed to alter all that.

A Novel Hosting Approach

The Control Panel is the part of the hosting platform that the clients in fact see. And 90 percent of the hosting service providers out there use the very same Control Panel - cPanel. We, though, find cPanel to be antiquated and hard to work with - it simply hampers our work. This is the reason why we arrived at the decision to use a different hosting Control Panel - the Hepsia Control Panel. It's new, has a modern look and feel and offers billing, domain and web site administration options, so you can manage everything from one single location. Also, it has a drag & drop File Manager, so you won't need to use 3rd-party FTP software. Our tests have shown that the Hepsia web hosting Control Panel is 3 times faster than other Control Panels! We have also set up a web hosting Control Panel demo - you can check for yourself how the Hepsia web hosting Control Panel works.

A Stable Web Hosting Platform

Your website needs to be online. That is the reason why we count on enterprise-class servers driven by the successful mix of Linux and Apache. We are also partnering with 4 world-class datacenter facilities where you can host your web site. This allows us to offer a 99.9 percent uptime guarantee.

A Person-Centered Approach

Last, but surely not least - we are there for you! We have Live Chat technicians who are there to respond to all your pre-sale enquiries and to help you fix minor technical problems. We have an excellent 24-7 customer support service. We offer a 1-hour trouble ticket response time guarantee, but in most situations our client care team representatives reply to support tickets in no more than twenty minutes!

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 252248

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com